Welcome to Antorial LLC! We want you to be satisfied with your purchase. If you are not satisfied with your purchase after receiving it, we offer a simple and clear refund and exchange policy. Please read the following refund terms and procedures carefully.

  1. Return Terms
    We accept returns or exchanges within 30 days of order confirmation. The following return terms apply:
    The product must be unused, unwashed, and returned with the original packaging.
    All labels, tags, and accessories must be intact.
    The returned product will be inspected to ensure it meets the return requirements.
  2. Return Process
    If you would like to return or exchange an item, please follow the steps below:
    Contact Customer Support: Please contact our Customer Support team at support@antorial.store or (339) 345-1332 to inform us of your return request.
    Get a Return Authorization: Customer Service will provide you with a Return Merchandise Authorization (RMA) number and provide instructions for returning the product to our warehouse.
    Prepare the Return Package: Keep the product, along with the original packaging and return authorization number, in the package and ensure it is secure. We recommend using a tracked shipping method for return shipping.
    Send the Package: Return the package to the following address:
    Antorial LLC
    24016 Wildwood Rd
    Porter, TX 77365
    Keep Tracking Information: Keep the tracking information for your package for easy tracking.
  3. Processing Time
    Return Processing Time: Once we receive and inspect the returned product, we typically process your refund or exchange request within 5-10 business days.
    Refund Method: Refunds will be processed using the same payment method you used. Processing time may vary depending on your bank or payment processor’s processing time.
  4. Exchanges
    If you wish to exchange your product, please follow the same return process. Once your return is processed, we will ship the new product.
  5. Exceptions
    For any shipping damage or unexpected product defects, please contact us within 48 hours of receiving the product. We will decide how to handle the situation, such as replacement or refund.
  6. Refund Exclusions
    Please note that the following situations are not subject to the refund policy:
    Return requests made more than 30 days ago.
    Used or damaged products.
  7. Contact Us
    If you have any questions or need more information, please feel free to contact us. We are happy to provide you with any necessary support.
    Email: support@antorial.store
    Phone: (339) 345-1332

Thank you for choosing Antorial LLC! We look forward to seeing you again and hope you are satisfied with our products and services.